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Post by account_disabled on Dec 26, 2023 22:58:11 GMT -5
tTGUse channels like Chatbot and WebChat to provide real-time support. For example by integrating a Chatbot into your e-commerce or online store customers can get instant answers about products promotions and purchasing processes Quick Responses and Automated Solutions Agility is essential especially during busy periods such as the holiday season. By integrating the WhatsApp Business API into your Email Marketing List upport system you can implement efficient automatic responses. gets in touch via WhatsApp a bot can instantly respond letting them know the team will be in touch shortly to help with any questions or assistance needed. This automatic response not only demonstrates professionalism but also keeps customers informed and calm while they wait for a more detailed response. This strategy is a clear example of how technology and automation can improve the customer experience during the busiest times of the year Help Center and FAQ Create a comprehensive Frequently Asked QuestionsFAQ section in your e-commerce or store. This allows customers to find answers to their questions autonomously reducing the burden of repetitive queries. Keep it up to date with relevant product information return policies and other pertinent topics Rapid Response Strategies by RCS Google RCS Google offers a smart interactive way to communicate with consumers. Use it to quickly respond to customer queries and provide crucial information about products and promotions. For example when receiving a message through.
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